“... I have on a pale shirt-waister dress which falls below my knees, and a cardigan over it. I’m wearing thonged sandals so it must have been a sunny day, but for all that, my hands are covered in short white gloves. Very smart, very nice, my mother would have thought. She is in a floral frock, belted at the waist and falling almost to her ankles, as all her ...”

“... who are trying to watch over a two-year-old boy ‘who had wet his pants and had no diaper and was wearing a mucus-smeared shirt’. The girls say the boy had been handed to them by a Border Patrol agent, who went into their cell and asked: ‘Who wants to take care of this little boy?’*June is the hottest June in recorded history. In the heatwave in ...”

“... too slow and polite to speak up … the couple are coming to supper this week.’ The couple was David and Assia Wevill. In September they moved and began furnishing their fourth home in as many years. It turned cold, another record-breaking winter, and it was months until they could afford carpets. ‘I am dying for a Bendix!’ Sylvia wrote to her ...”

“... and garlic. He was saved by two women. The first was Mishmish Or, who found him one night in a bar wearing only his underwear. She was an Israeli Jew in her mid-twenties, the daughter of a Turkish father and an Egyptian mother, a costume designer, and the mother of a two-year-old daughter, Keshet. She took him home that night; he moved in, and became a ...”

“... More Cecil Beaton?’ Norman showed her the book he was looking at, this time something on David Hockney. She leafed through it, gazing unperturbed at young men’s bottoms hauled out of Californian swimming-pools or lying together on unmade beds. ‘Some of them,’ she said, ‘some of them don’t seem altogether finished. This one is quite ...”

“... and the Atlantic. I parked outside the office block. In the distance a small group of workers wearing high-viz overalls were occupied preparing one of the last sections for shipment. I’d been told the automatic doors to reception were broken and, sure enough, they wouldn’t budge. I worked my fingers into the rubber strips in the divide and prised them ...”

“... Sir John Sunderland, Roger Carr, Rick Braddock, Ellen Marram, Guy Elliott, Rosemary Thorne, David Thompson, Sanjiv Ahuja, Wolfgang Berndt, Lord Patten and Raymond Viault. Only Berndt replied (Chris Patten’s assistant told me he was in ‘rural Asia’ without email, then, when the deadline was extended, too ill to respond). Berndt told me he ...”

“... good intentions of the staff’. Writing in the British Medical Journal in 2018 the NHS consultant David Oliver argued that public (as opposed to expert) debate ‘is obsessed with the notion that, when things go wrong in healthcare, this must indicate failures by individuals. In such a narrative, systemic factors … are seen as convenient excuses for ...”