Prisoners are less likely to reoffend if they’re able to talk to their families while they’re incarcerated. Citing this fact, the American Federal Communications Commission (FCC) two years ago capped the price of a call from a prison pay phone. Prisons had been offering exclusive contracts to a few phone companies, and were getting away with price gouging because only prisoners and poor families were burdened, while the phone companies and state governments made a killing. The price of a 15-minute call from any Maryland prison soared to $5.15, secured through nearly $5 million in yearly kickbacks to the state. Some prisons tried to raise even more money by replacing in-person visits with digital conferencing. Fifteen-minute video sessions in Knox County, Tennessee were costing $5.99; the state took a little less than half.