“... more than 16 hours to be admitted. An A&E consultant at the Royal Stoke University Hospital, Dr Richard Fawcett, broadcast his frustration on Twitter. ‘It breaks my heart,’ he wrote, ‘to see so many frail and elderly patients in the corridor for hours and hours … I personally apologise to the people of Stoke for the Third World conditions of the ...”

“... in the flats above and below don’t even know there’s been a fire. This was something else.’ Richard Welsh is a senior officer with the London Fire Brigade. His pager went off at 1.18 a.m. ‘Initially they had six machines there,’ he said. ‘Then they asked for eight, and then ten, and then 15, 20, and then 25. I’m hearing that on the way there, so ...”