“... and Kerr-Bell suggest, however, that the TMO became more intermeshed with the council under Robert Black, who was chief executive at the time of the refurbishment. ‘He instilled a culture where you couldn’t complain,’ I was told. I contacted Black, trying to get him to respond to this allegation, but he preferred not to. The Grenfell Action ...”

“... travelled. Look it up.’ Norman looked it up in the Dictionary of Quotations to find that it was Robert Frost. ‘I know the word for you,’ said the Queen. ‘Maam?’ ‘You run errands, you change my library books, you look up awkward words in the dictionary and find me quotations. Do you know what you are?’ ‘I used to be a ...”