Short Cuts
Thomas Jones: Bookshops, 14 December 2000
“... at a discount of 50 per cent. Coming under fire at a meeting of the Independent Publishers Guild, David Kneale, the managing director of Waterstone’s, reminded delegates that ‘we have shareholders and have to make a profit.’ He changed tack later, insisting that his first responsibility was to his staff (that wouldn’t include Robert Topping, of ... ”