Access and accounts
How do I create an LRB account?Create an LRB account hereUse the same email address you used when buying the LRB to ensure we can connect your subscription.
If you are a subscriber to the London Review of Books, your LRB account gives you full, uninterrupted access to the LRB website and app, including our archive.How do I link my subscription to my account?If you subscribed online: make sure you create your LRB account using the same email address that you used when buying the subscription. This will mean your subscription is linked automatically.
If you subscribed by post or over the phone: First, create an LRB account.
If your subscription hasn't automatically linked: Go to the ‘My Account’ section and use the ‘Subscription’ tab to attach your customer number. This confirms you have an active subscription and gives you full website and app access. Your customer number is a 12-digit number and can be found on the address label of each issue.I have forgotten my password. How do I reset it?Use our password reset service. We will email you a link that you can use to reset the password for your LRB account.Can I access the LRB on multiple devices?Yes: your subscription gives you access to the LRB website and app across several devices, so you can be logged into the LRB on your work computer, home laptop, phone and tablet.How do I find my customer number?Your 12-digit customer number can be found on the address label of each issue. It will also be on your subscription receipt and confirmation emails if you subscribed online.I'm having trouble accessing the website or app – who do I contact?Please report any problems you have with the LRB app using this form here or by emailing app@lrb.co.uk, and our customer service team will get back to you.
For issues with the LRB website or your LRB account, if you haven't been able to find an answer here, please contact customer support.
Email: lrb@subscription.co.uk
Phone:
UK, Europe and rest of world: +44 (0)1858 438743
Opening hours: Monday to Friday 8 am–6 pm
US & Canada: Tel +1 800-258-2066
Opening hours: Monday to Friday 8 am–4.30 pm (Central Time)
Subscriptions
What subscription options are available?We off two types of LRB magazine subscription:Print and digital: 22 print editions a year (including two double issues) plus full website, app and archive access.
Digital: website and app access to the new issue and LRB archive
You can compare subscription options and see our latest offers for your region on our subscriptions page.
Our Close Readings podcast is a separate subscription, which costs £4.99 a month. You can subscribe at Supporting Cast or Apple Podcasts.How long will it take to receive my first issue?Our publication schedule provides the estimated delivery date for each issue. If you subscribed online, your confirmation email will tell you the first issue you'll receive.
Please note the time taken to receive an issue varies depending on where you are in the world, when the order was placed and where we are in our publication cycle. We take a short break over the summer and at Christmas, so you may have to wait more than a fortnight for your first issue at these times.What content is free, and what requires a subscription?If you're not a subscriber - or you subscribe, but are not logged into your LRB account - you can access two free articles on the LRB website per month.
Access to the app requires an LRB subscription (either digital or print and digital). You can also subscribe directly in Apple for access to the app only, not the website.
The LRB podcast is free to listen to on our website, Apple Podcasts, Spotify or wherever you get your podcasts.
Short, 15-minute taster episodes of Close Readings are available for free (website | Apple Podcasts | Spotify). To listen in full, subscribe on Supporting Cast for £4.99 a month.Is the Close Readings podcast included in my LRB subscription?It is not included as a benefit of your LRB subscription - though if this is of interest to you, please write and let us know!
You can listen to 15-minute taster episodes for free on our website, Apple Podcasts or Spotify). To listen in full, subscribe on Supporting Cast for £4.99 a month.How far back does the archive go, and do I have access to all of it?The LRB archive dates back to our first issue, published on 25 October 1979 and includes more than 18,000 reviews, essays, diaries and poems.
You can access it in full on our website, either via search, browsing by contributor or year, or using our subject pages.
The app contains every issue since 2014. Search is the best way to browse.How do I buy a gift subscription?To buy a gift subscription, visit our subscription page and first select the type of subscription you wish to give: either print and digital, or digital.
On the next screen, select ‘I'm buying a gift’, rather than ‘I'm buying for myself’.
Then enter the rest of your information - including your billing details, the recipient's delivery details and the start issue - to complete the gift purchase.
As the giver, you can see any gift subscriptions you have bought in your LRB account. The billing address is yours, the delivery address the recipient's.How does the recipient of a gift subscription redeem their subscription?When the ‘giver’ buys a gift subscription, they fill in the recipient's name and delivery address. The London Review of Books will then arrive through that person's letterbox without any effort required from them.
For digital access, the recipient will need to create an LRB online account, log in and use the ‘Subscription’ option to add their customer number. This will enable full website and app access.How do I give a free trial subscription to a friend?We have for many years encouraged long-term subscribers to share the LRB with a friend. We're currently redesigning this process and will contact eligible subscribers with details of our new offer when it is available.Where can I buy the London Review of Books magazine from a newsstand?If you are in the UK, you can check the store-finder page of our newsstand distributor to see if somewhere near you stocks the LRB. The magazine is sold at many WH Smith travel outlets, TG Jones high street stores, and some supermarkets and newsagents with larger magazine selections. In the US the LRB is stocked in some Barnes & Noble stores.
Managing your subscription
How do I check my subscription status and expiry date?Log into your LRB account and click on ‘My Account’ in the top right of your screen, then ‘Subscriptions’ in the left-hand sidebar on desktop or in the dropdown menu on mobile or tablet. This will show whether your subscription is still active and when it runs out.If you have any further questions you can contact customer services at lrb@subscription.co.uk or phone numbers here.How do I update my delivery address or payment method?You can now update both your delivery address and your payment method in your LRB account. Log in here to manage.
If you need further assistance, please contact customer servicesHow do I update my Direct Debit details?If you pay for your subscription by Direct Debit you are automatically protected by the Direct Debit Guarantee. To cancel your Direct Debit at any time please email the Subscriptions team, call them on +44 (0)1858 438743, or contact your bank.
View the Direct Debit Guarantee »How do I pause my subscription while I'm away? How do I reactivate?You can pause or reactivate a subscription on the ‘My Account’ page. Log in here.How do I change my subscription type, e.g. from print to digital?Please contact our customer service team on lrb@subscription.co.uk or using the phone numbers on our contact page.What should I do if an issue doesn't arrive, or arrives damaged?You can request a replacement issue from the Subscriptions page of your LRB account.
Or you can contact customer services and they will arrange for a replacement copy for you.
Please check our publication schedule before requesting a replacement to view the estimated arrival dates for each issue.
Other FAQs
What do you do with my personal information?The London Review of Books is serious about protecting your privacy – whether you are a subscriber or a visitor. We use information collected about you only to process and bill orders and to make the LRB’s online presence a more useful and valuable resource. The LRB strives to respect the privacy of users who visit our website or become subscribers. Privacy statement »What is your cancellation/refund policy?Should you wish to cancel your subscription at any time please email our Customer Services team or call them on: +44 (0)1858 438743. You will receive a refund for any unmailed issues. Please see our Terms and Conditions for further information.Where can I buy a copy of the latest issue from a newsstand?If you are based in the UK you can check the store-finder page of our newsstand distributor to see if a retail outlet near you stocks the LRB. If you are outside of the UK, or you have a very particular query, you can email us and we will do our best to help.For Librarians and Information Professionals
For details of site licence or agency subscriptions please visit our dedicated page for institutions. Here you will find details about pricing and requesting a trial, as well as a copy of our site licence agreement and many other details regarding all aspects of institutional subscriptions.
