After a thirty-month campaign for sick pay, holidays and pensions on the same terms as directly employed staff, and a two-day strike last week, outsourced cleaning, security and maintenance staff at the University of London have won major concessions from their employer, Balfour Beatty Workplace. The agreement doesn't give them the same rights as directly employed workers, and entitlements are dependent on length of service, but the changes are still significant. Instead of statutory sick pay, a cleaner who’s been in the job for six years could now be entitled to six months on full pay. ‘That's extremely rare in the cleaning industry,’ according to Jason Moyer-Lee, the secretary of the University of London branch of the Independent Workers Union of Great Britain.

