Jobs at the London Review of Books

User Researcher – London Review of Books


This is a unique opportunity to help develop one of the world’s most renowned literary brands. A fortnightly print magazine of culture and ideas, the London Review of Books is beginning a period of intensive development for its digital content and presence, and is building a talented, in-house, full-stack team to support this.

The LRB wishes to recruit a User Researcher to play an integral role in the team, gathering insights to inform design and product thinking, and acting as the user advocate within the LRB. This is an exciting chance to work in a multidisciplinary team, carrying out research across the product lifecycle.

Key responsibilities

We are looking for a dynamic and motivated User Researcher, who understands the essential role which user research can play in driving digital transformation.

The User Researcher will have a sound understanding of user-centred design processes and principles, and will be responsible for creating and implementing a research plan that integrates user research into the agile sprint rhythm.

Working closely with the Product Manager and Design Lead to set objectives and hypotheses for research, the User Researcher will carry out regular user research to provide feedback and ensure that user needs are reflected throughout the development process. The User Researcher will employ a range of appropriate methodologies across the project lifecycle, including in-depth interviews, usability testing, pop-up research and surveys. S/he will possess strong analytical skills and be comfortable identifying patterns in both qualitative and quantitative data and communicating these in compelling and creative ways. The User Researcher will also be responsible for maintaining a record of research findings across iterations, so that there is a clear evidence-based rationale for design and product decisions.

Skills and experience:


  • 2+ years of experience in a dedicated user research role in a digital setting
  • Experience of working in a multidisciplinary team
  • Understanding of agile development
  • Sound understanding of user-centred design
  • Ability to identify appropriate research methods to meet different needs for insight
  • Strong organisation and time management skills
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills


  • Relevant degree / postgraduate qualification in Psychology / HCI / Digital Anthropology
  • Experience carrying out user research within an agile development environment


  • Dedicated workspace in the LRB’s new digital office, located in the elegant 10 Bloomsbury Way building in central London (WC1)
  • Fixed-term contract (1 year)
  • Competitive salary

How to apply:

Please send your cv, cover letter and salary expectation to

Closing date: 21 October 2016